Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.

Information We Collect

• Name, email address, and phone number.
• Shipping and billing addresses.
• Order history and transaction details.
• Device information and IP address.
• Location data (only when permission is granted).
• Customer support communications.

How We Use Your Information

• Process and deliver your orders.
• Provide customer support.
• Improve our products and services.
• Send important service notifications.
• Prevent fraud and unauthorized activity.
• Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. Your information may be shared with trusted partners such as payment processors, delivery providers, and service providers only when necessary to provide our services or comply with legal requirements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Contact us regarding privacy concerns.

Third-Party Services

Our platform may use third-party services for payments, analytics, maps, notifications, and delivery services. These providers have their own privacy policies governing the use of your information.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.